0 comments on “The Most Important 100 Day Plan Your Firm Will Ever Create”

The Most Important 100 Day Plan Your Firm Will Ever Create

Private equity professionals are no strangers to the 100 Day Plan. While the strategy behind 100 Day Plans has evolved in the last 20 years, they are largely used today as a way to guide companies through the mess and uncertainty of integration, post-due diligence matters, business planning, as well as stakeholder and employee communications.

Most business leaders, regardless of industry, will tell you that undergoing a technology transformation or new software implementation can have the same effects on a business as a transaction – and we tend to agree! Having performed over 500 implementations for investment banks and private equity firms over the past 10 years, we know just how important it is to outline the overall vision, define major milestones, and garner buy-in across the team.

But don’t just take our word for it! In this article, we discuss eight key takeaways from the early days of implementation – each from a client who has completed their CRM implementation. Based on their experiences and the unique needs of your firm, the list can be leveraged to create the foundation for your own 100 Day Plan.

“Get on the same page.”

Before implementation takes place, be sure to share the estimated implementation timeline and dates for training. Since teams are often more receptive to changes when the implementation is rolled out in an organized fashion, many firms choose to host a launch or kick-off party, find an internal champion, and/or formally recognize a designated super-user.

“Get top-down buy-in.”

Put simply, Principals and Partners need to say this is a firm-wide initiative. Just like in post-acquisition integrations, everyone will be looking to the leaders for excitement and for confirmation that the investment will have a big, positive impact… so there needs to be support from the executive level in order for implementation to be successful.

“Define the roles clearly amongst the team.”

When rolling out a new technology, everyone wants to know what their role will be, especially those who will have a new set of responsibilities. For some clients, a clear delineation between the person owning the implementation and the person running the platform was important. No matter which way the team is divided, make sure the roles are clearly documented and understood. If the responsibilities shift, the entire team need to be made aware.

“Assign the team a mentor or coach.”

Sometimes referred to as “power users,” there are usually early adopters of new technology that can help to change the tone across the team and can impact the outcome of the implementation. Don’t be afraid to highlight and celebrate these people, but make sure they have the bandwidth to provide meaningful support to their peers.

“Provide opportunities to build the skill.”

One client we spoke to said that a large amount of his team was struggling to effectively use the Email Outlook Add-In. As a result, the firm updated their 100 Day Plan to include weekly, informal office hours where users could ask questions and be trained by their peers.

“Integrate the technology into everyday life early.”

When implementing a new technology, it’s important to showcase its efficacy early. Let the platform powers the Monday morning meeting, for example. Some firms have even gone to the lengths of instituting a “no-paper policy” to encourage everyone to re-think and increase their usage.

“Create 30, 60, and 90 day goals.”

Be sure to share the list of goals your organization has for the new technology platform. On a regular basis (at 30, 60, 90 day or other intervals), look back at those goals and show how well or poorly the team is tracking towards them.  

“Create guides and checklists – do whatever works best for you.”

Every firm is different – and as a result, each will need different levels of support. For some firms, checklists, step-by-step guides and handbooks tend to be the catalyst that urges user adoption. For others, one-on-one training is the only solution. No matter the case, it’s important to figure out what works best for your firm. But don’t go it alone — seek guidance from DealCloud’s Implementation, Training, and Account Management teams who have blueprints for making CRM implementation faster and more meaningful for the specific needs of your firm.

Internal improvements such as CRM implementation should be treated with the same care and thoughtfulness as would be applied to a portfolio company or other investment. 100 Day Plans help organizations roll out new tools more thoughtfully and intentionally, no matter the size or complexity of the team.


0 comments on “Leveraging Data to Maintain Visibility on the Market and Firm-Wide Goals”

Leveraging Data to Maintain Visibility on the Market and Firm-Wide Goals

With the increased competition in the market, it’s more challenging than ever for leaders at private equity firms to think about how the market is shifting on a day-to-day basis. The fact of the matter, however, is that these micro- and macroeconomic trends have a serious impact on the firm’s ability to achieve long-term success.

So the question remains: how can private equity leadership maintain visibility on important movements in the market, and on their team, while executing on their mandates?

In this article, we explore a few ways in which technology – supported by a combination of industry-leading and proprietary data – can power business development efforts behind the scenes so investors can stay focused on closing deals.


Historical Comparisons

It’s easy to simply close the books at year-end and never look back, especially after a tough year marked by poor performance and unattained goals. Looking at past deal and business development metrics, however, is one easy way to keep firm leadership in tune with long-term goals. When every communication and activity firm-wide is logged in one place, it’s even easier to leverage that data.

For example: if the total count of business development activities (such as phone calls, emails and meetings) in the healthcare sector was 1,000 at this time last year, and the firm is currently at 800, firm leadership should take that cue and dedicate more resources to that coverage in order to surpass last year’s performance. Similarly, if your top tier of intermediaries are not sharing as many deals with you as years prior, that should signal deal professionals to pick up the phone.

Intermediary coverage
Intermediary coverage in DealCloud allows you to easily see deal flow from bankers in order to see which ones you need to connect with.

We encourage firms to set up these types of dashboards so that users can easily visualize activity and performance over time. While identifying past mistakes and shortcomings can be scary (and even embarrassing), historical data serves as an effective tool for benchmarking, resource planning and setting realistic expectations for what can be achieved.


Leverage Third-Party Sources

Within the investment community, it’s been no secret that historically, reliable data on private and public companies, investors, funds, limited partners and service providers has been hard to find. Thanks to many technological advances in the industry such as web crawlers, machine learning technology, artificial intelligence as well as specialized and expertly-trained data teams, firms of all sizes are now able to validate their proprietary data with the support of third parties.

Relying solely on your own data no longer provides full coverage of the market, so infusing your technology systems with this type of third-party data helps forces you to not have tunnel vision. Instead, you can more accurately assess the total universe of companies and deals, and how much of that universe your team has been able to access.

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Integrating market transactions from Sutton Place Strategies enables DealCloud clients to see what other deals exist in the market, and what they might have missed.

Ultimately, leveraging a host of verified data helps private equity professionals make more actionable decisions, more confidently.


Unique Categorization

While it’s a best practice to keep data standardized, most firms will admit that what seems on the surface like a one-time, fluke event, can actually turn into a trend. That’s why there’s a case to be made for tracking very specific market factors within your technology platforms such as losing out to a competitor, or experiencing major swings in activity in a given industry.

For example, even when your team loses a deal, a detailed reason for the failure should be accounted for within your information systems. That data is extremely valuable because it can be leveraged to inform future strategies and guide the way the team spends time and resources.

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Keeping track of why you lose a deal may lead to better process management in the future

Whether that information leads you to halt certain business development activities for a period of time, or double-down on the existing strategy, having the visibility (backed by data) helps to better steer the ship.

Your technology systems should allow you to re-categorize activities based on what really happens throughout the deal lifecycle, positive or negative. Once those categorizations are put into place, firm leadership can more easily check statuses and better navigate the complexities with their teams.

0 comments on “DealCloud adds 200th New Client of 2018”

DealCloud adds 200th New Client of 2018

Earlier this week, DealCloud was honored to add its 200th new client of 2018. The milestone was reached on October 29th, 5 months after adding 2018’s 100th client on May 30th.  Year to date, DealCloud has experienced a 40% growth in new clients added (by count) versus the full year 2017.

0 comments on “DealCloud Q4 2018 Insights”

DealCloud Q4 2018 Insights

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Client Announcements 

Bishopsgate Corporate Finance, one of the UK’s leading independent corporate finance Bishopsgate Corporate Finance logo blogboutiques has selected DealCloud


WP Global Partners, a private markets firm focused on investing in operWP Global Partners logoating companies with enterprise values under $250 million via both direct and fund vehicles across both private equity and private debt strategies, has implemented DealCloud.

Bridgepoint Investment Banking, a leading Midwest middle market investment bank bridgepointibanking-logo good.pngproviding merger, acquisition and capital raising services, has deployed DealCloud.

ShoreBridge Capital Partners, an advisory and merchant banking firm focused on ShoreBridge logo.pngalternative investments, goes live on DealCloud. ShoreBridge provides clients with strategic advisory, capital raising and deal execution services, combining fundamental research and analysis with our extensive network of investor relationships.

0 comments on “DealCloud Differentiator – Scheduled Reports”

DealCloud Differentiator – Scheduled Reports

Most firms report on their pipeline, fundraising activity, and market coverage on a regular basis, so the concept of scheduling reports for delivery to your inbox makes sense. For firms that use Excel spreadsheets to manage everything, this might feel like an unattainable dream as the process today usually requires numerous people to update a single file, or to have someone stitch peoples updates together in time for distribution.

Other firms leverage generic CRMs, and those systems don’t make this process easy as seen here and here and here. Work arounds requiring a developer? Sounds unnecessarily  overly complicated.  Extra software to accomplish the most basic output out of the system? Sounds like a bait-and-switch.

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The original idea to make scheduled reporting in this generic CRM was posted 8 years ago. The most recent comment experiencing the same problem was posted last month. Link to full post.

DealCloud is different. Since our platform was purpose built and designed for the use of deal and relationship professionals, getting a properly formatted report emailed to you on a schedule, as an attachment, is something easily accomplished.

First, design the report you want using DealCloud’s Microsoft Word add-in, which you can read all about here. These templates can also be used to generate push button tears sheets..

Next, in DealCloud, your newly designed report template is available under Tools > Template Reports where you can schedule it for delivery.

Scheduled Report
Scheduling options in DealCloud for template reports

Options for delivery include individual users, entire groups, with the handy option to exclude someone from the group you selected for when you might want a regional report to go out but exclude the people in the group who are based outside of that region.

Most clients will schedule a pipeline report to be sent out Monday at 8am so that everyone at the “Monday Morning Meeting” will have the latest info automatically out of DealCloud.

So what do these reports look like? That’s completely up to you as they are designed with your reporting needs in mind using DealCloud’s Word Add-In. You do have the option of deciding if you want the report emailed to you in Word or PDF for easy to read attachments in the format of your preference.

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Document format options for scheduled reports in DealCloud.
0 comments on “Top Seven Tips for Creating a Cross-Functional CRM Strategy”

Top Seven Tips for Creating a Cross-Functional CRM Strategy

Did you know: One in every three CRM projects fall short of expectations? While every organization is different, we hear many of the same factors cited as reasons for CRM systems not delivering the expected outcome, including lack of consensus, lack of clear goals, and lack of user adoption. So how can your organization ensure it’s part of the 66% of those who find success?