Adopting and rolling out technology can be a difficult process for an organization to undertake.
Many organizations are sold on a vision that software or technology will improve process, save time, and ultimately save money as well. As recently as 2016, it was estimated that more than 50% of IT projects. So why is this the case?
This guide will address reasons why CRM implementations fail, and provide 5 steps to help you overcome a past failure, so that you can ultimately achieve success.